Genuine Care When It Matters Most

Need help now, or just want to plan ahead? Either way, we’re here for you.

Our funeral home
Family owned, locally operated
Other online providers
No local presence
Your loved one never leaves our care
—
Arrange or pre-plan online, in person, or by phone
—
A real funeral home in your community
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Same caring director, start to farewell
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Arrange a funeral

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Upcoming funerals

Trusted by Families Across The Gold Coast and Tweed Shire

The families we’ve cared for, in their own words.

Sherin Payne
1 month ago
Georgia and Don were amazing from the very beginning. Kept me informed the whole time and I could call on them at any time should I have needed them. They took such care of my Aunt as if she was a member of their family. I was so grateful for them at such a hard time.
Kevin Cummings
1 month ago
Very caring and professional assistance especially from Georgia.
Peter McLeish
2 months ago
My sister and I would like to thank you for all the support you provided us while we dealt with the passing of mum. Your kindness, understanding and compassion is greatly appreciated. Georgia, from when we first spoke after mum moved into palliative care you were so reassuring and let us focus on the care for mum knowing that you had everything under control. When mum passed you helped us through the process with great care and understanding. Everything was perfect during the service and we thank you and Don for managing everything with such care and compassion.
barry blight
2 months ago
Georgia was exceptional. We had a restricted time frame for a viewing then a farewell function. She found a cremation service to suit our time frame and made it work. These above and beyond things are what separates good service from great service. A compassionate person who was great to deal with.
Carol
6 months ago
We had a memorial service recently for my husband Geoff. Thank you so much to Georgia, Courtney & Karen the celebrant. Karen made it feel as though she was part of the family with the added little touches to the eulogy. We had asked for someone with a bit of humour and she was just perfect. Even though it was a sad occasion thank you for making it such a special day to celebrate Geoffs life. You are all special people. We would highly recommend A Gentle Touch Funerals.
Sam F
7 months ago
We cannot thank the team at A Gentle Touch enough for the care and professionalism they showed - Courtney, Georgia and our celebrant Jane were exceptional. From the beginning, they showed great attention to detail, and made sure every part of the process and service was handled with genuine respect and compassion. They were incredibly accommodating and flexible, always willing to work with our requests and make adjustments so everything felt right. Their guidance helped take a lot of the stress out of an unfamiliar process at such a stressful time. They helped us give our loved one the best send-off possible. The service was beautiful, thoughtful, and exactly what we hoped for. I'm grateful for the care and dignity they brought to the entire experience and I highly recommend them.
Natasha
10 months ago
Beautiful funeral space and water features handled open coffin cask service in a very proffecinial manner. Lovely ladies that held young 15 year old Kobi's funeral service on Monday morning. God Bless you ladies - all did a very respectful and hard job. My hats go off to you.
MARIA FLETCHER
11 months ago
Thankyou so much for looking after our husband and father Benito Tramontano. He was treated with respect and dignity. Our service was run in our special way to honour our beautiful father with your unwavering support I will recommend this place highly to look after your loved ones Thankyou again I will never forget what your caring team have done for us
Lula Wong
11 months ago
Don and Georgia truly went above and beyond for us during this difficult time. They made the process as seamless and stress free as possible. Thank you for taking care of Ma and Pa for us with such care and kindness. We are truly so grateful for your dedication.
Veronica McPike
1 year ago
This is a very big Thank You to Rachel Erwin and Everyone at A Gentle Touch Funerals… But especially Rachel! Your warm and compassionate demeanour whilst helping us to navigate the arrangements for my Mum’s recent Celebration of Life will be remembered with love and gratitude. As I have never had to plan for such a sad event before, I welcomed the guidance and support offered to our whole family. Every detail was taken care of and Rachel’s advice and every question answered with professionalism and compassion, even down to helping us locate the perfect casket that was befitting my beautiful and beloved Mum. Also, the beautiful photo presentation put together by Don was magnificent… and the Memorial card turned out to be simply stunning! I also wish to show my family’s appreciation to Jane Donnelly, the Celebrant recommended to us by A Gentle Touch. Again, with warm compassion and guidance, when taking the time to come and visit us at Mum’s home, and then preparing heartfelt words of welcome and delivering the most perfect service with kindness and professionalism is truly appreciated by the whole family. The day could not have gone any more perfect… and I can highly recommend A Gentle Touch funerals to anyone wishing to engage their services in such a sad time of the passing of a loved one. 🙌💛
4.8 ★★★★★ 2,500+ verified reviews
Google · Facebook · Trustpilot
Across our family-owned, locally operated funeral homes

We’re Here for What Comes Next

Losing someone changes everything, even the small things. We’re here to take care of the details so you can be with the people who matter most.

How We Compare to National Online Providers

Big online providers can look convenient from the outside. But with us, there’s no outsourcing, no call centre, and no handoffs – just one local team who’s with your family from start to finish.

Our Funeral Home Family Owned, Locally Operated Other National Online Providers No local presence
Your loved one never leaves our care Not outsourced — No third-party transport or facilities ✓ ✗
Arrange or pre-plan online, in person, or by phone Flexible options, no matter your schedule ✓ ✗
A real funeral home in our community Real people available 24/7 — Not a call centre ✓ ✗
Family visits always welcome We own all our facilities ✓ ✗
Same caring team member with you from first call to farewell One dedicated funeral director throughout ✓ ✗
Family owned, local team With local knowledge — We handle everything for you ✓ ✗

Our Farewell Options

No two farewells look the same. We’ll help you shape one that feels right for your loved one.

Direct Cremation

From

$2,999 inc GST

4.8 ★★★★★ (2,500+)

A respectful cremation with no funeral or ceremony beforehand. We take care of everything quietly, so you can say goodbye in your own way, whenever feels right.

Memorial Service

From

$5,790 inc GST

Google
4.8 ★★★★★ (2,500+)

A memorial service held after cremation or burial, where family and friends come together to remember, celebrate, and honour your loved one’s life in a way that feels right for your family.

Funeral Service

From

$6,790 inc GST

Google
4.8 ★★★★★ (2,500+)

A traditional service, with your loved one present, followed by burial or cremation. Everyone who loved them gathers to grieve, remember, and say goodbye, in a way that honours your family’s traditions.

Why Choose A Gentle Touch Funerals

One dedicated person, with you from the first phone call to the final farewell. A truly bespoke service, personalised to the individual life we’re honouring.

Available 24 / 7

Our dedicated team is here whenever you need guidance, day or night.

Compassionate care

We provide personalised support, understanding the needs of each family and helping you navigate grief with sensitivity.

Transparent pricing

Clear, upfront pricing with no hidden costs, giving you confidence and peace of mind when planning a farewell.

Meet The Team

You don’t have to have all the answers – that’s what we’re here for.

Our Location

Serving families across the Gold Coast and Northern NSW

Office & Chapel

Serving: Mudgeeraba, Burleigh, Nerang, Robina, Southport, Advancetown, Broadbeach, Surfers Paradise, Hope Island, Labrador, Tweed Shire, Murwillumbah & More.

Other Services

Additional ways we support families across the Gold Coast and Northern NSW.

Honouring Memories with National Monuments

We offer a thoughtful range of headstones, memorial plaques and columbarium options to create a lasting tribute for your loved one.

National and International Repatriations

We specialise in the seamless repatriation of remains across Australia and internationally, managing all logistics, paperwork and care with compassion.

Latest News & Resources

    View our Funeral Services Disclosure

    We’re here for you day or night.

    Let us know how we can support your family. Request a call back or reach out to us directly at any time.

    Or call us now: (07) 5522 0099

    4.8 ★★★★★ 2,500+ verified reviews
    Google · Facebook · Trustpilot
    Across our family-owned, locally operated funeral homes