Transparency Funeral Information

As of 1st July 2022, the Office Of Fair Trading have brought in new Funeral Pricing and Industry regulations. Below is the relevant point form information required.

I. A Gentle Touch Funerals is based at 73 Railway Street Mudgeeraba, this funeral home was purpose built with 2 Arrangement Rooms, Coffin Display Room, Working Offices, Mortuary and Chapel. This funeral home is owned by A Gentle Touch Funerals and does not rent or allow other funeral directors to use their premises. 

II. When transporting a loved one from a family home, aged care facilities or hospital. A transfer vehicle is used.

III. When a loved one is brought into our care and transported to our funeral home in Mudgeeraba, great care is taken to look after them in our mortuary facilities.

IV. The day of the funeral your loved one is placed in one of our three hearses and transported to the chosen venue. On completion of the funeral at the chosen venue your loved one is then taken to the crematorium or cemetery.

V. If a funeral is not chosen (DIRECT CREMATION) your loved one is placed in a direct cremation coffin and transported to the crematorium in a transfer vehicle.   

More information about A Gentle Touch Funerals

The Hobson Family established the funeral company A Gentle Touch Funerals in 1997 and is a proud member of the Australian Funeral Directors Association, with a vision of being able to provide a funeral service that was personally tailored to suit the individual and always remain progressive.  The needs of families and the changes within the industry and society, have caused our company to be vigilant and strive to be one step in front of families and other funeral companies.

Our business premises were purposely designed and built offering a fully functional funeral home and a non-denominational Federation Chapel on site. The added bonus is it is centrally located in the heart of Mudgeeraba CBD on the Gold Coast QLD.

Our priority and work ethic is to provide families with the very best care possible, at a time when they are most vulnerable. A large number of local families in the area come from pioneering heritage, so special attention is paid to recognise the role their families have contributed to the local district.

A Gentle Touch Funerals is Mudgeerabas’ only funeral company embracing new approaches and identifying our Company as moving with the times, we introduced a custom designed Rolls Royce Hearse. This hearse reflects an appreciation of refinements and creates an everlasting memory for families.

Staff employed at A Gentle Touch Funerals have wide and diverse working backgrounds. The common denominator is, all are competent, compassionate, caring and respectful of all families’ requests and needs when attending to the funeral arrangements. Ensuring all requests are adhered to and the Funeral Service is carried out with dignity with no unnecessary stress, caused to the family members.

We take pride in our Unique Exclusive Coffin and Urn range of products. All credit goes to Mark Hobson with his design creativity and foresight to be able to produce the perfect coffin or urn for the individual families.

As a Company we have been instrumental and supportive of establishing a Green Cemetery on the Gold Coast. This type of burial is appealing to the environmentally minded person and is a way to the future in protecting the environment.

Being affiliated with Pacific Island Funerals we preserve the cultural integrity of the great Hawaiki nations. We are specialists in the repatriation processes, albeit local, intrastate, interstate or overseas travel for deceased persons. Our funeral directors in Gold Coast always make sure that we worked with families in the most respectful way and conscious of the Cultural requirements.

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